- What shipping options can I choose*?
S.F. Express Home Delivery Service: Available for any order. Spend over $500 (calculated after discounted price), you can enjoy free local delivery once.
Self-pickup at SF Express Station or SF Smart Locker: Any order can be used. Spend over $500 (calculated after discounted price), you can enjoy free local delivery once.
If the package cannot be picked up or is overdue, the member shall pay the surcharge charged by SF Express.
- Can I have it delivered to my door at a specified time?
Sorry, we use SF Express and SF Express Station/Smart Cabinet for door-to-door delivery service, so we cannot deliver the goods at the specified time, but on the day of delivery, the deliveryman will call/send a mobile phone message to confirm the estimated arrival time, At that time, you can also make a request to the delivery staff of the corresponding courier service provider.
- Can I change delivery arrangements?
Sorry, we cannot change the delivery arrangement (such as delivery time and recipient name, etc.) for you, but you can call SF Express to change the delivery arrangement yourself.
- 4. I want to enjoy the free shipping service, what is the minimum purchase?
Customers who spend HK$500 or more on this website can enjoy free delivery, including residential* and industrial and commercial areas. If it is less than HK$500 (**The amount is calculated on the net total amount, that is, the total amount of payment after deducting all discounts and bonus points), we will send it in the form of freight collect, and customers can wait until they receive the goods to pay For shipping, please note that each order is limited to a single delivery location.